Vacation Home FAQs

• How far are your villas from Walt Disney World and other area attractions?

  All of our homes are less than 3 miles from Disney World. It will take between 5-10 minutes to be in the Disney World.

• Are these timeshares OR are there any “strings” such as having to go for a sales presentation?

  Our homes are not timeshares nor or you required to attend any sales presentations.

• Will I be getting the villa as shown in the pictures?

  Absolutely. What You See Is What You Get. We don’t have pictures of sample homes, but actual homes. Villas are not allocated on arrival, rather you select the villa of your choice and it is allocated to you right after your booking form and payment are received.

• Do I need to rent a car?

  We recommend that you rent a car which gives you the flexibility to go shopping or visiting the parks at your own terms. You can always call the cab or a shuttle service, but that might become a bit more expensive than renting a car if you have to take frequent trips.

• We are not comfortable driving in US, can we take a shuttle to the parks?

  Absolutely, you can arrange for transportation by visiting our clubhouse front desk.

• Are there any Golf courses near-by?

  There are many golf courses near-by including Celebration Golf Club, Champions Gate, Falcon’s Fire, and Mystic Dunes, which is less than five minutes away. In addition, there are several Walt Disney World courses from which to choose. Stop by our clubhouse for discount coupons to some of the area golf-courses and other attractions.

• Where do I pickup/drop-off the keys to the villa?

  No where! Our villas have a secure key-less entry system. We will provide you with the access codes for the resort as well as the villa prior to your arrival. So, there is no need to pickup or drop-off keys. That is the last thing we expect our guests to do when they arrive late at night. We don’t want you to waste your precious holiday time in the Florida area for trivial things such as visiting a rental agency’s front-office to pick-up keys!

• How about parking? Where do I park and is it free?

  You can park right across from the villa.

• Can I smoke in the villa?

  As is typical to most of the vacation rental homes and for the health and comfort of our guests who do not smoke, our vacation homes are designated as non-smoking homes.

• Do you provide linens and blankets?

  Yes, our homes are completely furnished with linens and blankets as well as pool towels for the entire family

• Do you have laundry facilities?

  We have full sized washer and dryer in each of the homes we offer.

• Are pets allowed?

  Due to risk to the furnishings we have, we do not allow pets.

• Is there air conditioning and/or heating?

  Our homes have both air conditioning and heating available.

• Are there any shopping centers/restaurants nearby?

  There are many shopping centers, grocery stores, restaurants, banks, fueling stations and more just minutes from our villas. The nearest grocery store is less than 2 miles away and the shopping center is about one mile away.

• If there is a problem during my stay, who should I call?

  We contracted with a professional property management company to look after our villas. They are available to assist you with concierge-type services as well as any questions/issues you may have during your stay. The management company also provides a 24-hour contact number should you have an emergency during your stay. Their contact details will be provided to you prior to your arrival as well as are displayed at the villas.

• What are my responsibilities during and at the end of my stay?

  During your stay, your only responsibilities are to be kind to our villas and to do whatever housekeeping (washing used dishes and returning them to cabinets, etc.) is necessary to keep things as tidy as you found them at your arrival. It is helpful if you leave things in their proper place to facilitate the inventorying and cleanup that will occur after your departure. Please put-away all garbage in the provided cans. Please start a load of laundry using the provided detergent. When you leave, just lock up the home after ensuring all side entry doors are closed. Apart from these sensible and reasonable details, the whole idea is to enjoy the villa, the resort, and your entire vacation!

• Is internet available at the villas?

  We provide free secure Wi-Fi at our villas.

• What is your privacy policy?

  The information we collect from you is limited to what you provide voluntarily on the inquiry/booking form to ensure that we are able to establish your identity. We will not give, sell, or rent this information to anyone. We will use your information solely to respond to you regarding the reason you contacted us.

• Do you provide a crib?

  Yes, we provide a “pack n play” for younger children